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A Single View of the Customer
A very important area, which uses Salesforce.com as an example.
Do these things first.
|1.1 Create Good Data|Either use the Data Generation facility in
Dezign, or create a Spreadsheet of about 100 records, using a
|1.2 Create Bad Data|Typically in a Spreadsheet of about 10 records, using a
|1.3 Create a Generalised Customer Data Model|
|1.4 Define Mappings from Sources to Target GCDM|
Start by establishing the Top 20 IT Applications.
Follow these Steps.
|2.2 Check other things.|More Options at Salesforce.com
Review the Results
Did everything go well ?
|8.1 Review list of Accounts|Using Accounts option at Salesforce.com